Last update: Sept, 5 2014 at 10:50AM ET
Welcome to www.Mailmyfood.com. This policy explains Mailmyfood.com’s Privacy Policies, which will apply regardless of you accessing it on different devices, such as but not limited to computers, laptops, tablets and mobile devices.
The terms "you", "your" and "yours" refer to anyone accessing, viewing, browsing, visiting or using The Site. The terms “Mail My Food”, “Mail My Food, Inc.”, "Mailmyfood.com,", “Mailmyfood”, “MMF”, “This Site”, “The Site”, "we," "us," "our" and “Our Site” refer to Mail My Food, Inc., dba
Mailmyfood.com together with its, vendors, members, officers, managers, directors, employees, agents, and providers.
Mailmyfood.com knows that, how information about you is used and shared is important to you, so we provide settings that allow you to control how certain information you provide us about yourself is used on Our Site. You may do this trough your “My Account” page.
What information do we collect?
- Delivery address or addresses
- Billing address or addresses
- E-mail address
- Phone number and/or mobile number
- Credit or debit card number and information
- Purchase and return information
Optional information you might want to share with us such as but not limited to your birthdate and gender. You may choose not to provide certain information, but then you might not be able to use some of our features that are in place now, or others developed in the future.
If you are a vendor and participating in our Vendor Program, Mail My Food may require additional information, such as your companies name, billing and payment information (including billing address, telephone number, and credit card), a telephone number, and/or a physical postal address. We may or may not require information such as your social security number, identification ID or tax ID, date of birth, bank account information, credit card information and/or other proof of identification in order to verify your identity and provide our service to you. Credit card information on a vendor’s account may be stored and used for both billing and payment purposes whichever is necessary. We may contact vendors to confidentially request more information about their company or products listed on This Site, to ensure compliance with our rules. Certain products or services on mailmyfood.com may require vendors to complete an application and/or sign a contract with us; any information you submit through the application processes will not be displayed publicly and will only be used internally by Mail My Food, unless otherwise specified.
Information from other sources:
We may collect and/or receive supplemental information about you from third parties sources and add it to our account information. This may include, but is not limited to: navigational, demographic, non-personally identifiable information, clicking information, browser type, time and date, additional contact information, credit check information, subject of advertisements clicked on or scrolled over, and additional information about you from other sources, as permitted by law.
When and if you choose to provide us with access to personal information stored by third party websites. The information we can gain access to will vary by website and is controlled by your consent and privacy settings on that specific site.
When and how do we collect information?
mostly constitutes information you provided us in one way or another such as when:
You purchase/order any product or service on our site.
Return or exchange any product.
You request information about products, services or items sold or not on mailmyfood.com regardless if you do so from a desktop, laptop, tablet or mobile device.
You create a mailmyfood.com account
When you sign up as a vendor on mailmyfood.com
If and when for any reason we contact you, or you contact us in any way or form.
When you connect/contact mailmyfood.com regarding customer service via our customer service center.
When you submit any information on a public forum such as, wish lists, our blog, discussion boards, polls, reviews or social media platforms such as but not limited to Twitter, Pinterest, Facebook and LinkedIn.
You visit and or participate in any interactive features on or related to mailmyfood.com, mail my food’s social media platforms or mobile applications.
You sign up for e-mails, newsletters, mobile messages, or social media notifications from mailmyfood.com.
You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group.
You provide us with comments, remarks, ratings, suggestions, or other input of any nature.
When you use any of our applications, services and/or tools.
You interact with the site through your computer, tablet or mobile devices.
With any and all of the ways mentioned above under “When” as this constitutes information you give to us one way or another. Additionally, we collect information automatically: When you visit our site.
How do we use the information we collect?
We use the information that you provide us for purposes such as:
Mainly allowing you the use and access of mailmyfood.com, along with its services and/or tools.
Processing your orders.
Responding to requests.
Providing customer service.
Customizing you future shopping.
Improving our website.
Communicating with you for any reason including the delivery of targeted marketing, service updates, and promotional offers based on your communication preferences.
Comparing information for accuracy, and verify it with third parties. Resolving disputes.
For all other purposes authorized by law.
We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
We also use this information for reporting and analysis purposes, such as how you are shopping on our website, the performance of our marketing, and your response to our marketing efforts.
There are times when we allow third-party companies to collect anonymous information when you visit our site. They use that information to serve ads for mailmyfood.com products, items and/or services. These companies may use anonymous user experience information such as but not limited to - navigational, non-personally identifiable information, click information, browser type, time and date, subject of advertisements clicked and/or scrolled over - during your visits to our site and other linked websites in order to provide advertisements about our goods and services that might be of your interest. They do this by using a cookie or a third party web beacon, or other technologies, to collect information, but it does not allow access to your personal identifiable information from us. We not have access or control over these third-party technologies, and they are not covered by our privacy statement.
We offer sign-on services that allow you to use third party login credentials to access mailmyfood.com and create an account with us. We also offer services that allow you to share information with third party social media websites such as Facebook, Pinterest, Google Plus, Twitter, and others.
What information do we share with third parties and for what reasons?
We share customer and or vendor information only as described below (and in some instances above) with third parties. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Our website works solely on vendors offering their products to customers. As such, vendors must and will receive all the necessary information in order to ship your purchased products, items and/or services as you have provided to us during the checkout process as well as for any necessary returns.
We employ other companies and/or individuals to perform functions on our behalf, such as but not limited to: Delivering packages (such as the U.S. Postal Service, UPS, and Fed-Express), sending postal mail and e-mail, printing, data enhancement, analyzing data, providing marketing assistance, providing search results and links, -including paid listings and links- , processing credit card payments, PayPal services, and/or providing customer service. They will have access to personal information needed to perform their functions, but they are not authorized to use the information we share with them for any other purpose.
We may at times send offers to our customers on behalf of other businesses. When we do this, we do not give those businesses your name and address.
At your direction or request, we may share your information.
We will release account and other personal information when law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, vendors or related third parties to legal liability. We will disclose necessary and relevant information to the investigation or inquiry, such as but not limited to: Full name, city, state, ZIP code, telephone numbers, email address, IP address, fraud complaints, and anything else we may deem relevant to the investigation.
We will not disclose your personal information to law enforcement, government officials, or other third parties without a subpoena, court order or similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent physical harm, financial loss or to report suspected illegal activity.
We do our best to protect the security of your information during the purchase transmission by using Secure Socket Layer (SSL) software, which encrypts information you input.
We might only reveal the last four digits of your credit card/debit card number when confirming an order. We however, have to transmit the entire credit card number to the appropriate credit card company or merchant account company during order processing.
We might report information to credit bureaus that relate to your account, such as but not limited to, late payments, missed payments, or other defaults on your account and these may or may not be reflected in your credit report.
Other than as above stated, you will receive notice when information about you might go to third parties, and you will have the opportunity to choose not to share such information.
What can you and how can you opt out of
You will not be able to opt-out of service related messages, such as, but not limited to: confirmation email when you register your account, notification of an order, news or updates about changes to our Site, or services, or correspondence with mail my food’s customer service. The only way you will not receive this type of e-mail will be when you close your account with us.
Mail My Food will offer you the opportunity to sign up for newsletters. In the event you have signed up, but then wish to opt-out of these you can do so in your “My Account” and clicking on “Newsletter Subscriptions” on the menu to the left of the page.
Cookies are small pieces of information that are stored by your internet browser on your computer’s hard drive. Your browser has the function for you to allow your computer to accept all cookies, to notify you when a cookie has been issued, or to not receive cookies at all at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the features mailmyfood.com offers.
In some situations, Mail My Food may contact you by telephone, and/or SMS message in order to provide you with customer support or to provide you with information about products and features you may find of interest. You may update your contact preferences in your “My Account” page. This type of communication will mostly but not exclusively be regarding operational communications, such as confirmation of delivery address.
How do we protect your information?
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers.
We use Secure Socket Layer (SSL) software, which encrypts information you input during your purchase. SSL encrypts your credit card number, name and address so only merchant accounts (they process your credit/debit card payment) are able to decode the information.
We constantly stress the need for you to keep your account information up to date and accurate and we provide you with the appropriate access to your account information in your “My Account” page in order for you to keep your information safe and/or change it immediately if need be and a case should arise.
All of your order information is confidential and encrypted so it cannot be accessed by anyone outside mailmyfood.com. We use industry- leading technology called Secure Socket Layer (SSL) to ensure that your information and credit card numbers are safely transported online to our merchant account provider.
When you submit any information on a public forum such as, our blog, reviews or social media platforms such as but not limited to Twitter, Pinterest, Facebook and LinkedIn, you should be mindful and understand that, that information becomes public and as such can be read, collected or used by us or other participants. You are responsible for any and all information you decide to share using these means.
Additionally we would like to remind you that if you visit any websites for which we offer a link on MMF, be it directly or through advertising, the privacy policies of such external websites most probably differ from ours and we will not be held accountable or liable for any information they may collect or that you may freely give to them.
Please take into consideration that no e-mail is encrypted and is not considered a secure way of transmitting your credit card information. "Phishing" is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. We might ask you for your name, but we will never request your password, credit card information or other information through e-mail.
As you complete your account information and establish your settings you will understand the importance of your password. Please be sure to use unique numbers and letters, and do not disclose your mailmyfood.com password to anyone. You are responsible for all actions taken under your account. By losing your password or sharing it with others, you will be giving up valuable information for your security. You can easily become subject to legally binding actions taken on your behalf. If your password has been compromised in any way or manner, you should immediately notify us at firstname.lastname@example.org or by calling us at 1-800 383-3103 and use the precautionary measure of changing your password by following the established procedures in mailmyfood.com.
As usual with all internet accounts you should take common measures to protect your information such as:
Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
Use complex passwords. They must be between 8 and 16 characters long. Alpha/numeric is required in which there must be at least one number or one letter. You may use CaSe123sENsitive characters and/or SpECI@!Ch@r@cters. Please reset your account password often.
Do not use the same password on more than one website.
Do not share your password with others.
Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a shared computer.
Mail My Food, Inc.
Attn: Legal Department
847 Garnet Circle
Weston, FL 33326